情景对话
A: Hello, Century Company. Can I help you?
B: This is Jack Smith. Can I have extension 405?
A: Certainly, hold on(等一等:别挂电话)a minute please. I'll put you through(为……接通电话).
C: Philip Wood's office, Baker speaking.
A: This is Jack Smith calling. Is Mr. Wood in?
C: He's not here right now. Would you like to leave a massage(留言)?
A: Yes, could you ask him to call back at ? I need to talk to him about the order.
This is an emergency.
C: Could I check the number? Is this ?
A: Yes, and this is Jack Smith.
C: Thank you Mr. Smith, I'll make sure Mr. Wood gets this as soon as possible(尽快).
A: Thanks, goodbye.
C: You are welcome. Goodbye.
A:您好，这里是世纪公司。请问您有什么事情?
B:我是杰克·史密斯。您能帮我接405分机吗?
A:好的，请稍等，马上为您接通。
C:这里是菲力普，伍德的办公室，我是贝克。
A:我是杰克·史密斯。伍德先生在吗?
C:他现在不在。您要留言吗?
A:好的。麻烦你让他拨找我。我需要和他谈谈订单的事，这事很急。
C:我可以核对一下号码吗?是不是 ?
A:是的，我是杰克·史密斯。
C:谢谢您，史密斯先生。我会尽快告知伍德先生您的留言。
A:谢谢，再见。
C:不客气。再见。
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单词过关
extension 电话分机
emergency 紧急事件
语言贴士
用中文接电话，可以问:“你是谁?”但用英文接电话时，则千万不可问:"Who areyou?”常用的提问法是下列几种:
Who is calling, please?请问谁在打电话?
Who is speaking, please?请问谁在讲话?
Whom am I speaking to?跟我讲话的是谁?
May I have your name?我可以Ip7你的名字吗?
接电话时，一般用hello来回应。自报姓名时，一般不用“I am...”而用(以John为例)"Thisis John (speaking/calling).”"John is here.”或者“John speaking”我是约翰。
注:Is that John?你是约翰吗?这里的Is that...?表示你是……?