情景会话
A: We found that many parts were damaged when we received the packages.
B: We're really sorry.
A: Have you packed the parts using wooden cases?
B: Of course, we've shipped those parts in strict accordance with your requirement.
A: Then why did this happen?
B: The parts were intact when they were shipped off. It was possibly caused by careless handling.
A: How did some parts get damp and rust?
B: This is not our responsibility. It was because of the muggy weather.
A: Have you taken some damp-proof measures?
B: We've applied engine oil on the parts to avoid rusting.
A: Anyhow, the parts were actually damaged, so we want a replacement.
B: How many parts were damaged?
A: about 20%.
B: OK, we agree to replace them.
A:我们在收货时发现很多配件都损坏了。
B:真的很抱歉。
A:你们是用木箱包装的吗?
B:当然了，我们是严格按照你们的要求装运的。
A:那为什么还会出现这种情况呢?
B:运走的时候都是完好的。可能是装卸时太不小心导致的。
A:那部分配件受潮生锈是怎么回事?
B:这不是我们的责任，是天气闷热导致配件受潮的。
A:你们有没有采取防受潮措施?
B:我们在配件上涂了机油，以防止生锈。
A:不管怎样，货物受损是事实，我们要求换货。
B:有多少配件受损?
A:将近20%。
B:好吧，我们同意换货。
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场景表述
How did some parts get damp and rust?
那部分配件受潮生锈是怎么回事?
还可以以这样说:
O Can you explain why some parts get dampened?
你们能解释一下部分配件受潮的问题吗?
对方可能这样回答:
O The ship had been subject to rainstorm which caused some parts being immersed in the water.
由于轮船遇到暴风雨袭击，导致部分配件浸水。
O It was caused by leaking pipes in the cargo hold.
这是由于舱内水管漏水造成的。
Have you taken some damp-proof measures?
你们有没有采取防受潮措施?
还可以这样说:
O In addition to objective factors, have you taken active preventive measures?除客观因素外，你们有没有采取主动预防措施?
对方可能这样回答:
O Because of the extreme hot weather, the engine oil smeared on the parts may have been melted.
由于天气过于闷热，可能导致涂在配件上的机油熔化了。