情景会话
A: Good morning, sir. How can I help you?
B: Hello. My name is Bard Smith. I want to check in.
A: Do you have a reservation with us,Mr. Smith?
B: Yes, for tonight.
A: Just a moment, please. I'll check our reservation record. Thank you for waiting, sir. Your reservation is a single room for five nights. Is that correct?
B: That's right.
A: May I have your passport?
B: Sure.
A: Thank you, sir. Your room is I18 on the8th Floor. A bellman will show you to your room. I hope you will enjoy your stay here.
A:早上好先生，能为您提供什么帮助吗?
B:您好，我叫巴德·史密斯。我想登记入住。
A:史密斯先生，您在我们的酒店有预订吗?
B:是的，今晚。
A:请等一下。我查一下我们的预订记录。谢谢您，先生，让您久等了。您预订的是一间单人间，住5晚。对吗?
B:没错。
A:我能看一下您的护照吗?
B:好的。
A:谢谢，先生。您的房间在8楼118号。行李员会把您送到房间。希望您在这里住得愉快。
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场景问答句
Do you have a reservation with us, Mr. Smith?
史密斯先生，您在我们的酒店有预订吗?
还可以这样说:
Have you booked a room?您预订房间了吗?
Are you a member of our hotel?您是我们酒店的会员吗?
I can't find your reservation here.这里没有您的预订信息。
=There is no reservation for you in our system.
Your reservation is a single room for five nights.
先生，您预订的是一间单人间，住5晚。
还可以这样说:
You have reserved a double room for tonight.您预订的是今晚的一间双人间。
I'm sorry. but we are overbooked. We don't have any single room now.实在抱歉，我们的预订
超额了。现在已经没有单人间了。
We'll give you a free upgrade.我们可以免费为您升级=We can offer you an upgrade for free.
May I have your passport?
我能看一下您的护照吗?
还可以这样说:
May I make a copy of your passport?我可以复印一下您的护照吗?
Have you got any identification?您有何种身份证明呢?