情景会话
A: Housekeeping Department. Can I help you?
B: Yes, the toilet is blocked and won't flush properly.
A: May I have your room number, please?
B: 803.
A: Sir, please wait a moment. We'll send someone to repair it immediately.
A: Could you please be hurry? We really need to use the bathroom.
B: Yes, sir. Our maintenance staff should arrive there in three minutes.
A: That's good. Thank you.
A:客房部。有什么可以帮您的吗?
B:是的，马桶堵住了，无法正常冲水。
A:请问您的房间号是多少?
B: 803。
A:先生，请稍等片刻。我们会立即派人去修理。
B:你们能不能快一点?我们急需用洗手间。
A:好的，先生。我们的维修人员将在3分钟内到达。
B:很好，谢谢。
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场景表述
The toilet is blocked and won't flush properly.
马桶堵住了，无法正常冲水。
对方还可能这样说:
O The water tap was dripping all night long.水龙头一晚上都在滴水。
O The bath tub in my room is out of order/service, can you please send someone to fix it?我房间的浴缸坏了，请派人来修理一下好吗?
O A pipe in my bathroom springs a leak.我卫生间里的水管漏水。
OThe window in my room can't be opened.我房间里的窗户打不开。
We'll send someone to repair it immediately.
我们会立即派人去修理。
还可以这样说:
O I'll call the mechanic to repair it at once.我会马上叫修理工来修。
O We will try our best to solve this problem.我们会尽力解决这个问题。
O You can be assured that this won't happen again.我们可以向您确保这事不会再发生。
Our maintenance staff should arrive in three minutes.
我们的维修人员将在3分钟内到达。
还可以这样说:
O Is it possible for you to wait for a while?您可以稍等一会儿吗?
O Our maintenance staffs are on their lunch breaks.我们的维修人员正在吃午饭。
O I will ask our maintenance staff to bring the spare parts.
我会提醒我们的维修人员携带配件。